Days Inn by Wyndham Charleston East - Charleston, WV

Brenda S.

The hotel is very accessible and the staff is very friendly and accommodating. Walking distance to the restaurants and near the exit, too.

Tammy S.

The absolute minimum a hotel can do is change the sheets between guests. When I got under the covers I was startled by something in the bed. When I pulled the sheets back there was a plastic cap and plastic pieces that hold sales tags onto clothing. I also found a dried, crusty stain that looked like blood. I went to the office to get new sheets and was met with excuses for why this happened. The attendant said that the house keepers are elderly and sometimes forget to change the sheets. When I took a shower the next morning it took 10 minutes or so of running the water to finally get warm water. Additionally there was very little water pressure so the shower took longer than usual. At checkout when I spoke with the manager about these issues I was met with more excuses. I gave the manager the option to correct the situation with a refund or else I would write a candid review of my experience and he opted for the review.

Callie R.

I travel often, and I look for a motel that is clean and safe. This one did NOT disappoint. Bright room with clean towels, bathroom, and fresh white linens. Adding pictures for reference. Shower was hot with great water pressure, and no plumbing or pest issues. And, it was only 12 miles from the airport 😀

PS This hotel is a joint Super 8 and Days Inn. I stayed via Days Inn, I don't know if that affects which room and cleaning crew I received. 🤔

Dawn T.

There's no stars for this place. I've never seen a dirtier room. The floors have not been swept or mopped. The pictures they show online are not what you come into the room stinks like a old cigarette and funk.

Trip.com M.

This is nothing like the pictures! It was really creepy looking and at first we didn't want to get out of the car. The outside was run down. The room access was outside in a courtyard. The room was a lot smaller than the photos and had an awful smell. We left and got a room at the hotel across the street. I tried to get a refund and the hotel said I had to get it from Trip com. They told me they already paid the hotel and I would have to get my refund from them. I will never book through Trip.com again.

s S.

Not a bad place to stay BUT...
I was in town performing and when booked, I was told we were 6 miles from our event. We were more like 38miles. Had our manager check us in. Didn't arrive at the hotel until 3am and had to depart at 7:30am. At 9:am I received a call from the front seat stating there was a chair missing from my room. Didn't see anything except the bed when I walked in and the door when I left. Odd they called before checking the security footage. WHATEVER!

Gemma

Worst hotel I have ever stayed. It's just right next to the interstate. So, you hear all the cars and trucks at night and all day. Also, they had no breakfast, although they're advertised as breakfast included. They said it is due to renovations, but I wonder for how long those renovations have been going on, as because of a default email, it seems they have not provided breakfast since COVID pandemic. The rooms are very old, uncomfortable beds with old blankets with with holes from cigarettes.
We paid the room rate and all taxes online and they charged us with more extra taxes once we arrived at the hotel. Not worth the money!

Betsy U.

Absolutely no stars for this sad motel. Room key did not work, room smelled terrible, hair in sink, dirt everywhere. The sheets were stained and bedding smelled horrendous. They advertise queen size beds and free breakfast. We got neither. I didn't even know there were motels this bad in this day and age.