Baymont by Wyndham Mobile/Tillmans Corner - Mobile, Alabama

Louis Perez

Only problem I had was one lamp didn't work. I didn't worry about it because there was plenty light. Staff was excellent. They were very helpful and polite. I liked the location. It was right off interstate so as soon as you got there or left you were on highway.

Jenni Fields

Room smells like mold. The towels were dirty and looked to have blood stains on it?! The shower handle was hanging off and they have no hot water. Front desk lady was cool until I brought these issues to her attention, Then asked me to bring her all the towels from the room. This place sucks.

Emily Bauman

I booked this motel weeks in advance as a one night stop on a road trip because it was cheap and had decent reviews. DON’T do it.

We arrived there at midnight on 8/26 after a 13 hour travel day and the older guy who was working at the front desk pulled up my reservation and immediately said “oh we have a lot of problems here” before telling me that my first mistake was booking through Expedia because they completely messed up my reservation. He went on and on about how awful Expedia is and how I should have booked directly through the hotel with their rewards program because Expedia cheats people out of their money. (I’ve used Expedia for six years, definitely NOT true) He then tried telling me that Expedia should have used their “virtual card” to pay for my stay, but they gave the hotel my card info. He also said they had a random arrangement of letter and numbers as my email and that my address was blank- completely trying to get me to believe that Expedia had messed up my booking. He would not show me his computer screen. He then lied and said that Expedia was hacked a month and a half ago and not a single reservation made was successful for customers all over the US because they’re a scam. I have been to Washington State and Florida during that time frame, both times using Expedia services. There was no hacking.

After he continued for over 10 minutes to try and get me to book a new reservation with him and call Expedia to get them to “fix their mistake”, i was speaking to an agent via virtual chat about the situation. The agent called him in front of us and he spoke over her the entire time to make it seem as though he was right since we could not hear her. He was completely disrespectful to her and kept saying “I run this place” even though he is NOT the owner. He bossed the agent around directly in front of us saying a variety of disrespectful, inappropriate things such as: “you need to contact the agent who made this booking and teach them how to do their job.” (I made the booking online) and “this is what you’re going to do to fix YOUR mistake, like Expedia ALWAYS does.” before slamming the phone down, hanging up on them.

At this point he still refused to give us keys or show us how our reservation was “messed up” and went out of his way to lean back in his chair smirking and shaking his head as I was speaking to the Expedia agent trying to figure out what was wrong so we could go to sleep and put our seven month old down for bed.

The relocation agent at Expedia then called me after that rude phone encounter and she also tried calling him to speak with him. The exact same thing happened with her. She was able to get us a new hotel AN HOUR AND A HALF LATER because this employee took so long trying to tell off the agents or convince us to spend more money buying a room. This man was also watching a political interview when we came in and was laughing and agreeing with things they were saying as we were standing at the counter waiting for him to help us more than saying “they messed up you need to buy a new room.” I am not involved in politics at all, but no public workers should be showing political favor while working.

This encounter was obviously very nerve-wracking and caused us to have to drive another twenty minutes away to get to a new hotel on top of the hour it took to try and get a room where we already had a standing reservation. All with a tired, teething seven month old. I am extremely disgusted and disappointed in the employee who works the front desk at night and I really hope management provides him with the much needed training needed to respect others and not try to cheat people out of money. He was very unprofessional and made me feel unsafe staying there, I was extremely happy Expedia was (once again) able to save me and relocate my family to a better suited place with amazing management who seemed to have no problem finding my information and getting us a room quickly.

In regard to motel in general, lots of homeless people that hang out in the parking lot. Go somewhere else.

Teresa Summerlin

When a break is needed I go here. Staff is helpful and very nice. I feel safe and have seen staff removing anyone that is causing a problem or not supposed to be there. Have stayed at other hotels in the area and feel safer and relaxed here

Freddy

Positive: The staff were very friendly. Negative: The key card reader was intermittent. The first night, it would not lock when we left the room. The rest of the time, it took several minutes to get back into the room due to a faulty reader. There were holes in the walls and no one made up our room.

Rosanna Cepeda Chensam

There should be NEGATIVE starts for this place. Location was sketchy, the first room we were placed in had the smell of marijuana. The next room was dirty. Faucet was broken, toilet had dried urine and feces and the tub was dirty. The beds had bedbugs. Sleeping in the car is a better option.

Deborah Foister

This place is a shining star in an area that has through the years gotten a bad reputation as a "riff raff" hang out at some of the surrounding Hotels and Motels. It sits on the outer edge in the "Hotel City" area in Tillmans Corner. It was a clean non smoking room (which should be "a given", but is not). Beds and pillows are comfortable. The staff is eager to please, pleasant and focused on the customer. Refreshing to say the least. The location being a hop off the interstate and a walking distance to Waffle House is actually in a very convenient spot. It could be a bit noisy down stairs when people are leaving for their travels early in the morning. But that's to be expected when you're right next to the parking lot.
A small convenient breakfast is served in the Lobby, 6am to 9am.....with really good coffee. Room Prices are good as well.

Garry Hale

Nice friendly reception. Room was clean breakfast , was good, management was easy to talk to. It was quiet at night and always felt safe.