Starbucks Barnes & Noble - Lynnwood, Washington

Dazzle R.

Late night perusing at B&N and wanted a cozy drink and cookie. Our barista, Tori, was the most pleasant human being, so patient while we made up our minds (especially when we decided to add on cookies to our drink orders), and her friendly smile as she spoke could've soothed any mundane mood.

We ordered a cappuccino, chai latte, a salted Carmel cookie, and an oatmeal raisin cookie. Both cookies were warmed up and our drinks were perfectly crafted. The cafe area was buzzin with students studying, book lovers reading their new purchases, and families enjoying treats. Even so, there were ample tables available to occupy. Not an intimate cafe space, very bright and almost cafeteria-ish.

Despite the Starbucks logo attached to the cafe, they do not accept Starbucks gifts cards or payment via the Starbuck app. Still a great place to complete the bookstore experience with coffee and sweets!

Mike B.

Cake pop was mushy asked for another and they said that is how they are made. . Server Not to friendly. Got my daughter's drink wrong. Matcha was not mixed well. Expensive and the customer service should be top notch. My daughter should not be nervous to make a complaint

Andrea V. M.

The workers are incredibly loud, they are the loudest compared to the rest of the guests here. They talk to themselves to the point where I know all their business due to the level of their voices.

Claudia R.

No $$ here. PROFILERS!!. Awful, petty, and profiling workers and mangers here. I've never been followed around a store like this damn.

I'm not a blonde but yes a POC. Everyone who works here is blonde and white.

I just needed to use the bathroom, of course, after Starbucks. AND the manager insisted on keeping the batheoom doors open then followed me around the store. This is before I rolled up on them just gossiping about bathroom users. What a terrible place.

Now I'm going to have to stay extra! Not leaving.

D V.

I went last Saturday and asked for a Sugar cookie Almond milk latte. I was super excited to finally have a latte that will not upset my stomach. I noticed the barista was putting out of a large milk jar, I thought weird- and mentioned to her- so great to have almond milk in this latte. She nodded. Long story short, after drinking the latte I felt awful all day- and knew she put regular milk. I feel so disappointed. Despite the service being fast and friendly, I have to give 2 stars for the bad experience.

Maria F.

customer service was poor. got my order wrong and cake pops are doughy.

crissay

customer service was not very friendly, order was wrong and not fully made.

Kari L.

Baristas here talk very loud to each other and it's very distracting. It's a bookstore and they're just chatting away for everyone else to hear