Silver Cloud Hotel - Tacoma Waterfront - Tacoma, Washington

Camille W.

I recently had the pleasure of staying at the Silver Cloud Hotel Waterfront in Tacoma, and I must say, it was an exceptional experience. From the moment we walked through the door, we were greeted with warm, friendly faces that instantly made us feel at home. The lobby itself was elegant and welcoming, setting the tone for the entire stay.

After driving 14 hours for a family emergency, we were looking for a place to unwind, and the comfort of our room exceeded all expectations. It was spacious, spotless, and equipped with everything we needed to feel at ease. What truly set this hotel apart, though, was the breathtaking view. The scenic vistas of Tacoma and the bay were simply mesmerizing—an unexpected but much-needed source of tranquility during such a stressful time. The occasional train passing by added a charming touch to the experience, as the rhythmic sound created a serene and unique ambiance that felt truly special.

The staff went above and beyond to make us feel comfortable. Greg, in particular, stood out for his kindness and generosity. His attentiveness was deeply appreciated, and he made sure our stay was as smooth and pleasant as possible. Evelyn was very nice, hardworking and able to help us with our needs.

This stay provided the comfort and care we so desperately needed, and we are grateful for the Silver Cloud Hotel Waterfront’s impeccable service and accommodations. We look forward to returning and will highly recommend it to anyone visiting the area. Thank you for making a challenging time more manageable with your outstanding hospitality!

Paul H.

I travel on business quite often and had to spend the night in Tacoma. There were not many decent options. I typically stay in the Hilton chain hotels but there were not many around this area with good reviews. I found this hotel and I'm glad I did. The location is fairly easy to get to and the views were amazing. The room was absolutely spotless, the bedding perfect and a really nice bed. The hotel was quiet. The staff was cheerful, helpful and very accommodating. There are walking areas around the waterfront and several nice restaurants within walking distance. I would recommend the Northern Fish Co. Literally the best fish-n-chips and fried oysters I've ever eaten and I've had a lot! Haha There is a train track across the street from the hotel and the train went by a few times, and I thought that it would be a problem at night, but the hotel is well insulated apparently. It didn't bother me at all. I would definitely recommend the hotel and will be staying there again if I'm ever in the area. I didn't eat the breakfast but glanced in the area as I checked out, it seemed to be a step above the typical cereal and waffle machine type breakfast.

Sailingdipity

I live in the tub when I'm here. I gather snacks, drinks, my phone, the TV remote and all my favorite soaps and scrubs and spend the entire morning (or evening) in the tub.

The view is stunning with lots to watch; ferries, waves and... people!

Yep, there's people right outside your window. The blinds are super cool, with automatic raising and lowering of each section.

Free, hot breakfast too. Parking is a little extra and very tight. Location is low key and looks more like a seaside motel from the front. Once you enter though, it is apparent it is much more!

Noir M.

The room was clean for the most part. Our room claimed to have a "sea view", it had a view of the shore, Pier and busy road with houses that could look in. I wasn't even able to have my windows open while in the tub because literally everyone could see inside. For having to wake up so early, breakfast wasn't great. No potatoes option, eggs where dry and flavorless. The bacon was limp and sad The health inspection rating was just "okay". It was so hot in the dining area as well, but all the nobs to open the windows where taken. So I got nauseous from the heat. It's Washington for crying out loud, we all wake up and put sweaters on, it does not need to be 80° in the sitting area. I have stayed here now 4 times and each time it seems to go down in quality. Especially since they built the fancier one up the road. For what we paid, it was not worth it. I had a better experience in a holiday inn just recently. Sadly I don't think I'll be back.

Jan L.

1/17/25 Hannah (desk clerk) moved us to a different room after the one number 120 had too much view of the street and hardly any water view. She was accommodating and let us in the room a little early after my drive down from the Canadian border.

The beds were very comfortable and room, large, clean and comfortable. Had problems closing the drapes but otherwise well maintained. Young blond housekeeper was especially nice. Had a peeping bird Albatross sitting on a post during the stay. Fun to watch the wildlife. Nice quiet location.

Breakfast was average with a normal variety. We only ate there once as we were there for hockey tournaments. No problems parking.

I would choose this hotel again but opt for a King PremierSuite with a bigger water view.

Lisa C.

Thos Hotel over looks Commencement Bay of Puget Sound. It's a beautiful and clean. Great staff and a comfortable bed. The jetted tub was amazing for relaxing after walking along the water front. Close to some great restaurants. Definitely going back.

Taylor R.

I usually stay at the Point Ruston location but made a last minute decision to book here.

Rooms were CLEAN, I'm a germaphobe and OCD and everything was spotless. I cleaned the bath still before use, and there was absolutely nothing left behind. It was perfect.

Staff is super SWEET, attentive to needs, checked us in quickly and informed us of breakfast and everything else we needed to know.

The room is a bit dated (carpets, toilet & shower, cabinets) fridge was cold, microwave worked perfect, TV is good picture, great sound and the fireplace was the perfect touch. Windows open a bit which is nice cause as far as I know there's no AC.

The bath is huge, has lights and jets. BEAUTIFUL view of the water and city lights at night. I stayed in the bath for at least 2 hours, admiring the view.

Others complained of train noise, it didn't affect us at all?. . I am a VERY light sleeper. Didn't wake up once to the train. I woke up more to the seagulls in the morning than the train 😅...

The sounds of waves outside the window soothed me to sleep! Was just a 10/10 experience.

Here's my only complaint:
Like I said I'm a light sleeper and the curtains aren't flush with the top of the window so as soon as the sun rises its bright in the room. I was up as soon as the sun was.

I'll be back! 💙

Alta M.

Friendly staff, the lobby and amenities were clean, the room was one of the cleanest I've ever stayed in. The jacuzzi tub worked fantastic and the bed was comfortable. |The automatic blinds were a little wonky but worked nonetheless. |10/10 experience. My husband and I will definitely be returning for a relaxing staycation!