Emirates Airline - Seattle, Washington

Ihab F.

Emirates airline I tried it first time in 2022 its very comfortable and very nice staff from the airport all the way to the plane ever since I only take Emirates very comfortable seats nice meals

John C.

If you pay big bucks for a ticket, they will take care of you. If you only purchase economy, they will treat you like trash. I have been stranded in an airport for 16 hours because they cancelled my flight. They only served those first class or business class passengers and ignored the rest of us.

Advice: NEVER fly with them if you only buy economy

Pramod K.

In past this airlines was our favorite, but since last few years it has degraded in all aspects of air travel.

Firstly their booking website has so many issues. One the major one was with spending family pooled miles, i tried contacting their customer care service but they were useless in help so most of our miles unused.

Second flight arrival and time punctuality - they are mostly late from Seattle or from Dubai.

In flight entertainment used to one of the best in class few years back but now its normal with peers. So no advantage now.

I know no one likes in-flight food (there is science behind it) but earlier it used to be that on better side now this too has degraded. Many times it wasn’t properly cooked or without any taste or salt.

Cost is another factor. I can understand with inflation prices increase but i see other airlines provide better seats, in-flight experience, food and overall connectivity.

K K.

I have flown with Emirates a lot over the past few years. Their service has been fairly consistent. Their staff are friendly, polite and professional. The food is mostly good with the exception of a few occasions when it has not been so great but overall it is a great airline to fly with.

Parminder S.

Seattle to Dubai business class is really bad. Will never fly again. QAtar is much better. No storage space, outdated and old plane. I just landed in Dubai, experience was horrible. They don’t even offer socks and / or slippers in the business class. I was sitting on 8B flight EK230. I placed my meal order and out of all passengers in the business class they chose me to negotiate and asked if I would change my appetizer choice from Mezze to something else. When they did not give me any other choice, I skipped the appetizer and to my surprise they served the Mezze to the passenger next to me. Flight crew was courteous but not helpful.
I fly a lot and I would say that until 2017 emirates from Seattle to Dubai was good. Today it is the worst.

Artem M.

Vlad was really professional in SeaTac airport took care of everything . Date: august 23 flight to Dubai 17:15pm .

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Refusal to refund seat reservation fees within 24 hours of booking

We had to scramble to rebook award flights in early Sept due to the strike by pilots at British Airways. We got a new flight to our destination on Emirates but ended up finding a better option less than 24 hours later. We had paid for our seat selection when we made the reservation presuming we could cancel it within 24 hours, like pretty much every other airline does. Usually as long as the flight is at least 7 days or further out. Not Emirates. Their fine print says non refundable. My bad for not reading but what a cruddy policy. So we'll end up paying them $166 US for the privilege of reserving seats we will not be sitting in. Nice scam to rip travelers off...

Behzad C.

Booked ticket 2 weeks in advance, went to airport to catch the flight and was told there is problem with clearance from Dubai, wouldn’t refund. How an airline issue a ticket and take your money and not let you know that you can’t travel. Big scam. Buyer be aware.