AAA Washington - Olympia - Olympia, Washington

AAA Washington - Olympia

AAA Washington - Olympia is a reputable travel, auto insurance, and insurance agency located at 2627 Capital Mall Dr SW Ste 1, Olympia, WA 98502, United States. The agency can be reached by phone at 3603575561 or through their website at wa.aaa.com.

Specialties

• Travel agency
• Auto insurance agency
• Cruise agency
• Insurance agency
• Life insurance agency
• Luggage store

Other points of interest

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Opinions

This company has 189 reviews on Google My Business with an average rating of 4.4/5. Customers praise the agency for its friendly, helpful staff, and efficient service. One reviewer, Tasha G., even mentioned that the staff in dispatch deserved a raise for their patience and understanding. Another customer noted that despite not being a member, they were deeply impressed by the cheerful attitude and helpful demeanor of the staff, making their experience pleasant and hassle-free.

AAA Washington - Olympia has earned its positive reputation through its commitment to providing excellent customer service and a wide range of travel and insurance services. With its convenient location, accessible facilities, and dedicated staff, this agency is well-equipped to assist clients in all their travel and insurance needs.

👍 Reviews of AAA Washington - Olympia

Meta

5/5

Tasha G., with Scarlett, Zori, and Max, in Dispatch deserves a raise; for their time, and patience with understanding, me.
Groovy blessings to all of you; and to all of your households'.

Peter S.

5/5

I came here to get an international driver's permit and even though I was not a member, I was deeply impressed at their cheerful attitude and helpful demeanor. I got what I needed and was on my way rapidly for a very fair price.

C W.

5/5

Worked with Steve J. who has been amazing. He has gone through each of my policies to see what I need. I walked out of there with better coverage for a fraction of what i had been paying elsewhere. He asks questions to make sure you're getting what you need at the best price possible. My only regret is that I didn't switch to AAA sooner.

Sydnee A.

1/5

We've had AAA Washington for over 5 years. We've had to use it 2 times. Today being the second. We were told someone would be there WITHIN the hour. It's already been OVER 4 HOURS. Every time I call we're told we will get a call back because they "aren't sure" what's going on. NOT ONE PERSON has called us back. I've had to call over 6 times and each time they have no clue about our call or what's happening. I talked to an actual supervisor who said she would call back within 30 mins. I call back at 45 mins and no one can tell me why she hasn't called. This is absolutely insane and I can't believe we waste the $ on this membership when dispatch is so UNORGANIZED and IMCOMPETENT. Truly remarkable how terrible they are.

De P.

5/5

I want to thank Jaimie Nichols for her speedy assistance to get me set for my upcoming travels. I realize dropping in with short notice didn’t make it easy for her but she took to the task with expertise and super pleasant to boot.

Carol C.

5/5

Went to doc appt and when I came out, car would not start. I have had AAA for many and many years. Always there to save my bacon. Got a jump start but technician diagnosed alternator not working. Was advised not to drive it even to home which was 2 miles. Towed to mechanic. I am 69 and no mechanic - AAA is worth every penny to me. Every single woman, elderly person needs this coverage.

J S.

5/5

Everything went well.
Some of the items for sale were overpriced.

Shen V.

1/5

Called for help. All I needed was someone to jump my battery. They told me there was no one to help me and that I should try again tomorrow. What am I paying AAA for? There’s no one available to do the most basic, the simplest form of auto repair? I have used their service 3 times in the entire 3 years that I have been a customer. They got real petty with me on the phone, talking about this is the last time that I can call them for help. They told me that if I needed someone to jump my battery tonight, that I needed to find the person myself and then jump through all kinds of hoops, online and over the phone, to submit the invoice to AAA for them to reimburse me. What a scam. They should change their name from AAA to C-. I don’t even understand how there is no one available to jump a battery. How is it possible to get a tow somewhere, but not a simple jump? The math isn’t adding up