Dutch Motel - Loma Linda, California

andre S.

Terrible staff very rude the lady that was there was very rude an had a very nasty attitude. I Canceled my Reservation because of this lady that works in the office She doesn't need to be working there. She has very poor customer service skills!

Catherine L.

Really nice rooms, quiet, parking wonderful your choice of garage or in front of room. The first thing is the TV,,if one of the buttons on remote I'd pushed over the entire TV has to be reprogrammed..we couldn't watch yv the entire night we were there it kept showing no signal on screen even after mgr reprogrammed it. The second and foremost important is they never answer the phone its been about three weeks since we stayed there and we lost something there bin which we had to pay ,$200. ,to replace and we've been calling there everyday two and three times each day all through the day and night and no one answers not even a recording , and yes the phones work,at least they can call your room at checkout to tell you to go or if you are gonna pay for another stay.

Eve A.

Not only was the manager rude, the level of service was very poor for this 13 room motel. Their towels were stained, and also my bedspread had burnt cigarette holes, stained sheets and wash cloths; linen etc. As a result of their only one housekeeper, guests cleaned their own room. A non-smoker, second-hand cigarette fumes came into my room from a (smoker) guest next door. When I politely requested decent clean non-stained linen, the housekeeper was also rude. OMG!!
He told me that I had to see the manager for my request. Then they advertised falsely with a sign that stated Breakfast is served. Their sign should say, Coffee and muffins are served! Not breakfast!!!
The manager was also very rude, impatient and obnoxious. Then seven days later, on my checkout day, I communicated to the manager that I would be returning from my meeting around their 11:00 am their checkout time. When I returned to my room, the manager was already opening my room and proceeded to literally throw my packed belongings on the floor. Of course, I stopped him. Bottom line, I was forced to call the police on him.
He was too rude. Our stay at the Dutch Motel costed over $1,000 dollars for separate rooms (7 days). This was one of the WORST motel experiences I have had. Wow!! Bottom line, I was forced to call the police because the manager was most rude, obnoxious and verbally nasty. I do NOT recommend ANY person stay here. He was paid in advance, so I could not understand his rude negative verbal communication. Save yourself a trip and also bad motel experience. Any motel on Hospitality Lane has 5-Star level service.

thomas B.

It’s cheap, responsibly clean and close to the freeway. Don’t expect a five star hotel. But if you want a place to crash that won’t crash your budget you can stay there. I asked to see my room first which probably got me a better room.

Phill K.

Nice place, stayed there for a few days. However tried to go back three times. Always a sign that says back in 15 minutes, that turns into an hour so I left. Yesterday, same sign, when they did show they said it was a four hour wait due to no maid. It's like they don't care if they rent or not.

David D.

Very clean and spacious. However, I'm knocking off 2 stars because there was no bathroom privacy in my room. There is a structured squared hole in the wall which allows whoever is in the room to see the entire bathroom.

The bathroom has a motion sensitive light sensor which cannot be turned off. So if your trying to sleep and your partner goes to the bathroom the light will turn on (and it cannot be turned off as long as there is any motion in the bathroom) and will shine brightly in your face waking you up.

And we can hear everything in the room next to us. Everything from the sex to the snoring. Not cool at all.

Pablo R.

Room smelled like sewage. They tried covering it up with lots of air fresheners it just smelled like sewage with air freshener did not work. Guy at the counter had terrible customer service. Would never stay there again. Room was not nice.

Dustin K.

Got to the hotel and the sign inside the office said the price is determined by different situations. I arrived at 3am it was dead there were only 4 other cars in the parking lot and it was $80 for the night. I should've just went to one of the other hotels in the area for that price. The room was ok. The sheets had spots all over them the mattress was hard and the TV remote was disgusting with dirt embedded in it. It might be worth $40 a night max.