Lux Bus America - Anaheim, California

Address: 851 E Cerritos Ave, Anaheim, CA 92805.
Phone: 8776107870.
Website: luxbusamerica.com
Specialties: Bus tour agency, Bus charter, Bus company, Transportation service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 80 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Lux Bus America

Lux Bus America 851 E Cerritos Ave, Anaheim, CA 92805

☎️8776107870

For individuals and organizations seeking reliable and comprehensive transportation solutions, Lux Bus America presents itself as a premier option. Established as a dedicated bus tour agency, bus charter provider, and a fully-fledged bus company, Lux Bus America offers a diverse range of services designed to meet various needs. Located at 851 E Cerritos Ave, Anaheim, CA 92805, with a readily accessible phone number at 8776107870, and a detailed website at luxbusamerica.com, the company is strategically positioned to serve clients across Southern California and beyond.

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Company Overview and Services

Lux Bus America distinguishes itself through a commitment to safety, comfort, and customer satisfaction. Their core offerings encompass a broad spectrum of services, including:

Bus Tours: They expertly curate and operate a variety of bus tours, catering to diverse interests such as historical sightseeing, theme park excursions, and group travel adventures.

Bus Charters: Recognizing the unique requirements of groups and events, Lux Bus America provides customized bus charter services, accommodating specific destinations, schedules, and passenger counts.

Transportation Services: Beyond tours and charters, the company offers general transportation services for corporate events, school outings, and other specialized needs.

The companyâs dedication to providing impeccable service is further underscored by their commitment to accessibility. Lux Bus America boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can seamlessly utilize their services. This commitment to inclusivity demonstrates a genuine dedication to serving a broad customer base.

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Location and Accessibility

The strategic location at 851 E Cerritos Ave, Anaheim, CA 92805, allows Lux Bus America to efficiently serve clients throughout Orange County and the wider Southern California region. This central location facilitates convenient pick-up and drop-off points, minimizing travel time and maximizing logistical efficiency. Their commitment to accessibility extends beyond the physical location, with proactive measures taken to ensure a welcoming and inclusive environment for all passengers.

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Customer Feedback and Reputation

Lux Bus America has garnered a considerable number of reviews on Google My Business, with a total of 80 reviews currently available. The average opinion stands at 3.6 out of 5 stars, reflecting a generally positive perception of the companyâs services. While the average score indicates room for improvement, the substantial volume of reviews highlights the companyâs active engagement with its customer base and its responsiveness to feedback. A deeper dive into the reviews reveals recurring themes of punctuality, professional drivers, and comfortable vehicles. However, some reviewers have expressed concerns regarding communication and occasional scheduling adjustments. The company appears to be actively addressing these concerns through ongoing training and operational refinements.

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Key Features and Benefits

Experienced Staff: Lux Bus America employs a team of seasoned professionals with extensive knowledge of the transportation industry.

Modern Fleet: The company maintains a fleet of well-maintained and comfortable buses equipped with modern amenities.

Customized Solutions: Recognizing that each client has unique needs, Lux Bus America offers tailored transportation solutions to match specific requirements.

Reliable Service: A strong emphasis on punctuality and dependability ensures that clients can rely on Lux Bus America to deliver on its promises.

The website (luxbusamerica.com) provides comprehensive information about the companyâs services, fleet, and booking procedures. Prospective clients are encouraged to explore the website and contact Lux Bus America directly to discuss their specific transportation needs. The site also features testimonials from satisfied customers, further reinforcing the companyâs reputation for excellence.

In conclusion, Lux Bus America represents a dependable and versatile transportation partner for a wide array of clients. Their commitment to accessibility, combined with their experienced staff and modern fleet, positions them as a leader in the Southern California bus industry. Continued investment in customer service and operational efficiency will undoubtedly contribute to the companyâs sustained success and continued positive customer feedback.

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👍 Reviews of Lux Bus America

Tina H.

1/5

I got my hopes up with This company , told them at interview never driven a coach only school bus, they hired me on excited me with a career and future with them. I was looking to grow within and give company more but my dreams were shattered, they should hiring people who specifically do the behind the wheel training and only behind the wheel training instead of running around not knowing who’s gunna speak next in training. Training is one week class room one week driving.

Francis D. C.

1/5

Driving a bus going 60 in the carpool lane is probably the dumbest shit I’ve ever seen and it’s all this company ever does. The left lane is for passing not camping a bus for poor people who can’t drive

Edward R.

5/5

Beautiful buses and very friendly staff. Drivers and staff gets along great and it shows.

Jennifer W.

5/5

Amazing equipment drivers always neatly dressed professional & they look happy.. happy drivers good trips

Adam H.

5/5

We had the best experience ever! My Sales rep
Stephanie Betancourt was outstanding and helpful even with my numerous changes Stephanie made me feel taken care of the whole time. We hosted an event for student athletes and they were blown away by how nice the buses were. These buses are not old school school buses these are luxury buses so know that you will be riding in style. I had 10 locations with 22 buses. Everyone was on-time!
If you have a serious event and want to handle the transpiration with ease I highly suggest using Lux Bus America!

Harry C.

1/5

Not a great place to work. Started off great but the poor management was the result of this. They treat people poorly even though they have been there for years.

Love the drivers though.

Mari S. (.

5/5

Travel in comfort without having to worry about driving or gas prices, I love seeing new places without spending too much. It's perfect for my Las Vegas getaways.

Andie C.

1/5

I have traveled with this company before and they were on time and pleasant. This latest trip to Universal from Anaheim has been a nightmare. I called the company twice before our vacation to ensure we had the right pick up time and location. We arrive 15 minutes early, board our correct bus with no problems. The next stop we are asked to get off the bus to get on another bus, with a 30 minute delay for the new bus and no apology and no explanation until we asked for a refund. When asked why, they responded that there must be someone on the first bus who wasn't supposed to be. So for a company that promised me multiple times over the phone and in person that we would arrive on time, we are 45 minutes late because they chose to remove the first people they saw, not the actual problem. Will not be using this company again.