TownePlace Suites Merced - Merced, California

SHIRLEY N.

Was in town for unfortunate circumstances and had the worst stay at this property. 1st room was disgusting. Walls were dirty and all chipped, appliances were broken, furniture was dirty, shower was clogged. And my family and I were forced to stay in it due to the rep at the front stating that they had no availability for another room. Come morning I went back to the front desk. At first receptionist seem like she was annoyed because I was expressing my complaints. Until I told her the disgust in that room. She offered to clean. I asked if we could be moved. Moved to the second room. Had to rush out due to being in town for a funeral for my grandpa. Return to the room that night to find there was no water in the toilet tank so my family and I had to leave the room to go to the lobby to use the restroom. I went back to the front asked for it to be fixed and the guy tells me. Maintenance isn’t until tomorrow. But he’d move us YET A 3rd time. I let him know. We were emotionally exhausted and need to rest because we had to drive back home in a few hours. It was the worst inconvenient experience every. I wasn’t money on this room. It is absolutely awful and unacceptable.

Chimene R.

Never again. Worst hotel I have ever stayed in. Incredibly loud. Freeway noise never ends, not even for 2 seconds. The train passes and you’d think it’s coming directly into your room. The way the house cleaning staff lets the doors slam five hundred times per room as they clean and go in and out and in and out and in and out. Now I’m going home exhausted instead of happy.

Terri D.

The room was very clean and so nice. I did not know I was getting a full kitchen. I also liked the table that seated 4. The bed was very comfortable. Very spacious room. It was quiet even though it was close to the freeway. The free breakfast was amazing (bacon, sausage, eggs, waffles, cereal, bagels, etc.). I would definitely stay here again!

Jocelyn B.

We usually stay here when we go to Merced. This weekend we’ve experienced a small situation in the parking lot however, the staff here was extremely helpful specially Evelyn. She was very understanding of the situation and was extremely accommodating. Richard was also very welcoming and provided us with additional towels, shampoo etc. he was very welcoming. To complete this review let me end by saying that Bliss at the front desk was also super nice when checked out this morning. I highly recommend staying here every staff member is very friendly and the hospitality was a great experience.

Vishal K.

Great Stay for Families and Road Trippers!

I recently stayed at the TownePlace Suites Merced during a road trip to Yosemite, and it was a wonderful experience. The location is ideal for those heading to the park, providing a comfortable and convenient stop before or after a long day of exploring.

The suite was spacious, clean, and well-equipped, with a small kitchenette that came in handy for preparing quick meals. The staff was friendly and helpful, offering great local tips and accommodating any requests we had.

Overall, this is a great choice for families and anyone looking for a comfortable stay with the convenience of a mini-apartment setup. We would definitely stay here again!

Lessie B.

Avoid this place at all costs!! My husband and I booked a room for several days for the Thanksgiving holiday. The room was dirty. The carpet was wet. The chair stunk like pet urine. They wouldn't clean the room nor give us supplies. Our vehicle was vandalized and several thousand dollars of property was stolen out of it. We were parked out front of the hotel. Along the chain link fence. Someone cut the fence open and helped their self to our property. The police were called out. But the hotel staff lied to the police and would not cooperate with them nor us!! Apparently this happens at this hotel every week. If you value your property avoid this place like the plague!! The hotel raised our room rates after this horrible thing happened to us! We will not be staying here ever again nor will I refer anyone to stay here!!

Road T.

I've stayed at the adjacent Hamptons Inn and Holiday Inn Express and this hotel is the best of the three. Maybe because it's also the newest, being built approximately 5 years ago. The furnishings are modern and the rooms are akin to a small studio apartment, equipped with a kitchen, a small dining table and even a lounge chair. The bathroom was roomy and rest of the hotel facility (gym, laundry, and dining area) were well done. There were already signs of wear observed in my room - cracked shower wall, dirt in corners, etc but it didn't affect my stay.

Breakfast was good, including a tasty breakfast muffin sandwich and waffle maker. Coffee was decent, allowing me to forgo a coffee run at nearby Sbux. The hotel is right near the 99 FWY and I could hear the din of the traffic noise at night but not to the degree that it interfered with my sleep.

There was ample parking - that wasn't an issue at all. Staff were all professional. This is the nicest of the trio of hotels in this little area. Next time I'm in the area again, I wouldn't hesitate going with this hotel.

Vue L.

We had an overall good experience. Our room was clean, the staff was polite, and the location is conveniently close to the Hwy 99 ramp.

I did notice when we were checking out that both elevators have expired permits. I informed the young lady at the desk.