Hampton Inn & Suites Merced - Merced, California

Mary W.

This was the worst Hampton Inn I have ever stayed at! I travel 75% of the time for my job and Hampton is my go to, just not this one!
Garbage all over the parking lot and landscaping. They can’t blame that on remodeling.
The room they put me in had a king bed on a queen base. The edges of the bed were hanging over I almost fell off. There were two headboards so apparently this room was meant for two queen beds not a king.There were No nightstands. I moved the lamp and chair next to bed to have a light next to bed and a nightstand. The room did not feel clean. The electrical outlet did not have a cover on. It !!! I was afraid to eat the free breakfast as the whole hotel was not clean.
Management can do better even in the middle of a remodel! Would Not recommend or stay again. I also had spots all over the TV!

Eric H.

I would wager that this is probably the worst Hampton Inn in the country based on my past experiences and expectations for the Hampton brand. All the TVs that I saw were worn out with halos or blank black areas. Hot tub was not working, and I was laughed at for asking. Pool open if you got the mgr to let you in by request? Don’t bother it’s freezing. They had one cart for luggage for the entire hotel. There was really not much of anything I liked about this hotel and I’ve always liked Hamptons so management is absolutely abysmal here. Please review pictures and look at how dirty the toilet was and the halos and dead spots on all the TVs, this was a systemic problem since the person checking out in front of me also had the same issues with her TV and was demanding the managers first last name and email what a coincidence that she had the same issues although it was not a broadcasting issue. You can YouTube the reason, they were worn out. This hotel has been run into the ground by bad management. If you stay here don’t expect much. Slightly higher hotels nearby have better reviews. I would advise steering away from this place until management is turned over and visited by corporate for complaints and an action plan to improve.

Amy

Decent hotel and great stop over on our way to Yosemite. Honestly, was nicer than any of the places we stayed at in Yosemite. The room was clean and comfortable. Good Wi-Fi and quality TV with lots of channels. The free breakfast was varied and appreciated. Overall a good, solid hotel for a decent price. Hard to find these days!

Edgar G.

My booking is prepaid at booking.com, we stayed in August 2024, and I paid deposit upon check-in and they put a hold on my credit card-- and it t took them almost forever (several days) to release the hold on my card. We only stayed 1 night. Building is old, rundown and need to be demolished. The photos are deceiving. It is not what you see in the photos. The room is old , dark, dirty and many defects— latch at door not working properly, closet door with mirror is too big, sink is clogged, cabinet door for the fridge not closing. Location is sketchy. I am not sure why was this hotel a "Hampton" by Hilton, it shouldn't be. A low-rated motel is lot better than this. Those who gave positive reviews they have never been to other Hamptons. Do not stay. Not recommended.

""

Positive: The front desk staff, the room space, and bed was comfortable. The breakfast!!!! Negative: Only thing is way they had the king bed frame/box springs made it where if sat on side of bed it tipped.

Leslie T.

The room had a lot of noise coming from the freeway. I would recommend staying in the wing furthest from the freeway. When I got to the room there was no water in the toilet tank. I had to adjust the handle and the plunger to make it work. When I went to take a shower I pulled up the handle to move the water from the faucet to the showered head half the water came out the shower head and half out nod the faucet.

Tony G.

Some remodeling going on. Clean rooms with basic amenities. Staff is friendly and accommodating. Close to many restaurants and convenience.
Some freeway noise but quiet otherwise.

Mya Y.

Save your money and time and go elsewhere! HIGHLY DISAPPOINTED!!!

We rented both meeting rooms ($400 total) and the workers had the audacity to NOT have the room cleaned let alone tables and chairs set up like we requested. The floor was filled with crumbs so bad we had to go ask to borrow a vacuum to clean up the mess! Ridiculous!

When it came to payment time we walked to the front with cash in hand. 2 different hotel clerks had 0 clue how to accept the cash payment. They sat there clueless and went to the back for a while and came back and said they couldn't accept it. We decided to deposit into our account and leave a credit card on file. 11 days later and the amount still had NOT come out of our account. On day 14, all of a sudden we had major fraud on the credit card we left on file! They finally decided to reach out and ask when we could pay but with the fraud that occurred we had to wait as we get paid Salary.

My point is they could have easily called someone or be taught how to take cash payment as I know I'm not the only person who has given them cash! I will never do business here again and I will make sure NO one that I know stays here!