Americas Best Value Inn & Suites Bakersfield E - Bakersfield, California

Rachel A.

We booked two rooms for a three day event. The location was safe and near fast food (Starbucks, McDonalds), and the rooms were clean. The staff was really helpful-- we put up the Do Not Disturb placards to skip maid service, but the woman at the front desk switched out our towels when I asked, no problem. The refrigerator held 3 days of leftovers and snacks, so I was impressed, and unfortunately for me (but fortunately for my companions) the ac works great. The indoor pool was also very popular.

My only critique is the shower never gets hot-- we managed to find warm, but it's one of those old school turn the knob 360 degrees kind of things, so it took more time than you'd want to first thing in the morning. Kind of rough, but we managed. Also there is a communal coffee setup near the front desk, but the hot water wasn't there, so no tea.

I was also very grateful to the front desk who called after we checked out to let us know we'd left our apple watch behind. It saved us a lot of time and panic.

lauren K.

I was given a more expensive room- which was dirty - it had not been cleaned. hair and bubbles still in the tub as though someone had taken a bath 5 minutes before. They told me it was the only room available. So I asked that it be cleaned and disinfected. They said they cannot do that and offered 10$ discount to stay in a dirty room.
I then asked to be moved (because after all they did have other rooms) and was told I would be refunded the difference - WHICH THEY NEVER DID
My credit card was not discounted. I would not trust this place to be clean, honest, or considerate of guests. It was the owner who said she was refunding me right away. Stay somewhere else.

SUPER N.

We just checked out. The Manager told us that we smell bad and we didn't take showers when we clearly did when it's their rooms that smell. They told me I couldn't get my deposit back and it smelled like smoke when we don't even smoke in the rooms. Not only that they were being discriminating due to the fact that my wife has mental issues and didn't want us to rent a room.

Tammie P.

This area is not perfect, but we felt safe while walking our dog during the night. The back area could use more lighting. Rooms and service were excellent. Traveling with a K9 service dog is sometimes difficult. With noises and attitudes, here we had a wonderful experience.

Tammy H.

Found drugs in the room upon arriving. They were easy to find if housekeeping cleaned thoroughly. The drugs were located in the nightstand right next to the Bible. There were prostitutes across the street and one tried talking to my husband when he left to the store. This was a business trip, therefore no time to change hotels or rooms. The pool was very murky looking and I didn’t trust it. The room looked like the tub overflowed and caused water damage to the whole room near the floorboard.

Jo S.

Don't stay in room 105 I think there's a dance hall above it. Other that that clean place to rest for the night. County kitchen across the street has great chili Verde!!

""

Positive: Nothing Negative: Yes there was no hot water and the spa bath didn't work and I was very mad because that's the whole reason I booked that room for the bath and it was terrible

Shirley

Positive: This place was not worth the price that I pay You people gave me an option in the beginning of 3 different hit's. To get a deal, you gave me the worst one and I am very displeased that you did that. Negative: I did not like the location. I did not like anything about this room. It was well kept. I must admit that with the location of this hotel. Was and you people picked it for me? Without I don't think I ever trust you to do that again.