Best Western Moreno Hotel & Suites - Moreno Valley, California

Matthew A.

The complimentary breakfast is awesome. Well done they do very well providing eggs, hash browns, toast(variety of types) cereals, juices, waffles. Etc The front office staff are very kind and informative (thank God) and the maintenance staff have been helpful on more than one occasion.

Mrs. S.

Outdated, cheap, sketchy area but close to everything! Rooms have a fridge and microwave. Nothing special about it. I do not recommend. Pool bathroom doors don't close and barely have soap, so people are using br without cleaning their hands.

Alvin Z.

I stayed 1 night and checked out this morning, then got charged $60 to my credit card without any notification this afternoon. I called the hotel and the lady told me because they found a hole in my room. I told her that yes I saw the hole when I checked in. She said, since I did not report it, and there was not a hole before I checked in, so I am responsible for that. It was 11pm last night I wanna go sleep, so I did not report it to anybody. Plus it is an obvious hole right after the entry and the surrounding area has a clear cut of paint, I can even smell the paint in the room, so I assume people must know that and is in the process of repair. The lady just hanged up the phone when I tried to explain to her. How many times would you find a outlet not working or broken lamp in a hotel room, and would you bother report it to the hotel? This is ridiculous, please be honest.

Miguel D.

The room was great, FD was awesome and helpful. The breakfast was everything I needed and there were restaurants and shopping nearby along with fwy entrance. I even took advantage of the on-site laundry room because I was there for a Spartan race and got to wash my clothes afterwards.

Alejandro B.

The floors were a bit dirty around the edges and the beds are dated. If you’re looking for an OK room at a cheap price, this hotel is perfect. Excellent service and location was close to fast food restaurants and gas stations.

If you’re a truck driver, be sure to print out a receipt (please black out your info) and place it somewhere visible, or you’ll receive a parking ticket. Also, ensure your tool boxes and cab is locked.

Eee S.

Rooms look like they been remodeled. Our bed would move when you sat up and leaned on head board. Breakfast was Luke warm. Lot of shady people around that area when you walk to the restaurants. It was pretty quiet though. Shower curtain was put to high and water would get all over.

Anthony P.

Cici is wonderful and polite and helpful and the rooms are spacious and great if you have a little one. Other than that this is not the place to stay. No towels, keys has to be fixed every day. Cockroaches in the bathroom. Shower curtain didn't keep the water in. Bed was ok, not the worst but surely not the best. Pillows are hard or non existent nothing in between. Hot tub still not working. No ice machine on one side of the hotel. Two of the rooms were covered in caution tape. Not much convenient parking. Cops were there in the morning. Lots of people around the hotel, not even sure if they were staying there.

Rico J.

Well, started off. I wanna say breakfast amazing Rose she makes that breakfast with love with want with all kinds of positive vibes and it’s a good way to wake up in the morning. Secondly, the front desk and the staff they care to your needs, which in most cases, you know and other hotels, they disregard you but herethey actually care for your needs and they will try to meet every single one no matter how ridiculous it is, I want to say thank you all