Art Hotel, Laguna Beach - Laguna Beach, California

Skye W.

I just visited the hotel for four days and had the absolute best experiences with all of the staff! Patrick was the first person that I talk to by phone when making a reservation and he was just fabulous and very helpful! His positive attitude and encouragement gave me confidence to travel alone. When I arrived Irlanda greeted me warmly, answered all my questions and was very helpful when I needed help with anything. Javier from housekeeping was fabulous as well!
The hotel itself is quite lovely with very comfortable beds, continental breakfast and a heated swimming pool! It is directly across the street from Crescent Bay, my favorite beach in Laguna! This hotel is also dog friendly with a small charge per night. This was a perfect getaway vacation and I am very grateful!

Emily G.

Fabulous time and Great hotel. Older hotel on the outside and beautifully renovated on the inside. ||Wonderful bedding, bathroom is top notch and a balcony with great views. Love having the individual Keurig in room and the breakfast in the lobby was a perfect way to start the day. ||Patrick, who is one of the front clerks is absolutely wonderful and a breath of fresh air. He makes everyone feel welcome and well taken care of. ||We made new friends while here and I would 1000% stay here again!

Sheri W.

The reviews of Art Hotel are so variable, it’s almost like people are talking about different places. We had a 2-king room and it was perfect. The bathroom was very nice. The nearby beach was beautiful. The woman who checked us in was very nice and welcoming. The hotel has a nice personal touch. I also really liked that they provide chairs and boogie boards for the beach. Reunion Kitchen had been recommended to us when we asked for a dinner rec and we loved it there.
A lot of reviews mention Patrick, who we did encounter. He’s very nice and eager to help, and I don’t want to hurt his feelings, but he’s too aggressive about pushing his favorite Arch-Angel, Michael on everyone, including my kids.

Phil W.

Very decent room especially for the location and price. Room was nicely furnished and staff were very nice. The bit of breakfast made it easy to get a quick start in the mornings. Super close access to a couple cool beaches, just a bit down and back up which was fine.

Bailey A.

Horrible management and crisis response. Stayed here for Valentine's for ONE night. Our room completely flooded with water everywhere. The water wasn't draining due to bad pipes, and since the water was being held in the shower, it leaked into the walls which caused the water to get pushed out through the closet walls and floorboards. Bad plumbing and even worse repairs. Pipes were plugged and water went through the badly applied epoxy in the shower.

The water completely filled our restroom as well as our room. Since the hotel is NOT "24/7", as they are advertised, we had to call an after hours line that provided no help since no one is there to help past 11 PM. We were only comped 25% off when the room should've completely been comped due to the other complaints about plumbing issues. Something that we ignored in past reviews especially since we didn’t think we’d have to experience that in the ONE night we decided to stay in hopes of a relaxing and stress-free stay. A full refund is still expected since this is also a health and safety hazard and considering they are still booking rooms with plumbing issues. We had to take about 12 pool towels out of the 15 available from the gated off pool area that had to be jumped over to be able to handle the situation. This situation lasted about 2 HOURS which led to our clothes and everything on the floor getting wet and no sleep. They sent someone the next morning only to fix the clogged drains. We probably saved them thousands of dollars in repairs since we had to dry it ourselves. To think that we almost decided to leave, but instead decided to help the hotel out hoping they would help us in return… Only 25% off is absurd. Plumbing issues are an ongoing situation with this hotel that they don’t mention to guests in advance. Front desk associates are sweet but are still part of the problem since the manager doesn’t like to talk to customers or anyone, instead play a game of telephone with the associates while also taking advantage of paying guests.

Do not stay here unless you want to get swindled and have an ocean form from the closet walls to the front door. DO NOT STAY HERE.

Management: Cameras are pointed towards the pool area, you will see me hopping the fence and taking a number of towels at around 12:45 AM on 02/15/25.

Added Photo was the start of the flooding with the bath and hand towels provided in the room. We didn’t take any other photos since we didn’t want to humiliate this establishment. But instead, as paying customers, we were humiliated and swindled.

Jordan W.

The location is excellent, within walking distance to the beach and cute little boutiques. The rooms were very clean and spacious. Patrick at the front desk made our trip- he is fun, inviting and has such great energy. Love him! Would stay here again.

Susan P.

From the very moment we arrived, Patrick treated us like family. He has a way about him that makes everyone think they are the most important person at the hotel. The hotel is quirky and a little unusual but so fun when you're used to standard rooms that all look the same. Our rooms were large, with two king-size beds in each and the bathrooms were clean and modern. Loved sitting on the balcony every evening to see the sunset and watch the activities on the street. Good location, with easy access TO the beach, uphill climb on the way back! The hotel supplies beach chairs, umbrellas and towels, so no need to pack or rent/buy them for time spent at the beach, and then cool off with a popsicle on the way back to your room. The trolley stop is within 1/2 a block and is an excellent way to check out sites along the highway in Laguna Beach. We rode it to the end, marking sites to stop at and see later. Decent breakfast in the mornings and almost always, freshly baked cookies. Would definitely stay here again if we ever make it back to Laguna Beach!

Kerri K.

The re-do of these rooms was great- especially the bathroom!! This is an older property but has so much charm. And Patrick at the front desk goes above and beyond to make it a personnel and welcoming experience. So glad we changed our plans and stayed here for the night!