Indian Palms Vacation Club - Indio, California

Julie H.

Two bedroom unit facing golf course was perfect for us! Everything was extremely clean and there was plenty of kitchenware or anything you might need in that regard. Plenty of space, plenty of storage and a lovely view onto the forward fifth tee at Indian Palms country club golf course.

Steve W.

Rm:114: Inside door handle came off in attempt to exit. Had no set pin to keep on. Asked and received second room:120. Smoke alarm chirping. Thought I would exchange with alarm from Rm114. Removed alarm, NO battery in alarm, and NOT WIRED UP! Device guts removed. THIS IS NEGLIGENCE AND UNLAWFUL. (I will report to city authorities) Went to office for battery in morning bringing non functional detector. Didn’t have 9V battery for replacement, promised to have by when we returned from our day out, or delivered to room. Evening back at hotel, key didn’t work, no battery delivered, again back to front office.No battery available from staff. No room service performed. Place is not clean, as closing doors reveals floor and trim behind doors never cleaned. No disposable cups at sink. 1 small bar soap for bath and hand sink. DVI cord to TV bad. I had my own, and used it for wiring between box & TV. Brought my own coffee maker, good thing, none provided. Sheets clean, quiet, gated safe area the upside. Would not stay again.

Andrea

Everything has been great. My only suggestion since there is carpet, is access to a vacuum because the sand and dirt in the desert gets everywhere. A cutting board would’ve been helpful too, it’s the only thing missing with all the kitchenware stocked. Also, some type of surface cleaner to clean the table and counters. Other than that, love the amenities and the updated living space and the security of the property.

Michael R.

First time at this resort. Overall we enjoyed our stay. It's a gated facility, with key-card entry gates. On the positive side, the staff is very friendly and helpful. Housekeeping was outstanding (our unit was spotless). The Pool areas are nice. Our 2-bedroom unit was large and roomy (except for bathrooms and kitchen) and adequately stocked with kitchen items, towels, pillows, blankets. The grounds are generally in good condition. The furniture was very nice (recently upgraded), and beds/bedding were comfortable. TVs worked very well. Location is great for golf (Indian Palms golf course is on site...it's fine for any golfer, but needs some maintenance work in a number of areas). Facility is close to just about anywhere in Indio, but is a 20-30 minute drive to the west end of the valley. On the down side the unit is very dated. Cabinets have been painted over too many times, some of the hardware is broken, and the bathrooms are small (especially the 1/2 bath). Counters in baths and kitchen don't appear to have been remodeled or repaired since the unit was built. That being said, everything (including hot water and plumbing) worked very well. Our Unit was a 2-story (living/dining downstairs, bedrooms upstairs). So it you don't care for stairs or have trouble getting up/down (it was hard to haul luggage up them), then this is not the place for you. Facility is part of the Indian Palms residential community. It has 18 (yes, 18) HOAs, and it's a kind of odd looking in many ways. There are beautiful homes, with nicely manicured yards. Then across the street are units that are very "under-maintained" for lack of a better description. Consequently the Registration Office can be hard to find as it's mixed in with some of the units and the sign is small. We didn't use the laundry facilities, but we were not impressed with them. Many washers/dryers were out of order, and they work off an app on your phone (not coin operated). Most the working units were very beat up. Supposedly they are all being replaced (which would be a good thing). If your unit is close to one of the, then lucky you...otherwise it could be a hike, and you'll likely be driving to the laundry room. All in all, for the price we paid for the week, it was a reasonable stay. However, we likely wouldn't return as we just can't do stairs as well as we used too. If it were on one level, then we'd consider returning.

LaWanda B.

Great value for the price. Condo was very spacious and with a fully equipped kitchen. Front desk Elizabeth was very nice, friendly and helpful.
Bad parts - waited in line at security gate for super long time to get into property. The condo was not very clean at all and the housekeeper left her long hair all over the condo.

Olivia P.

Horrible, horrible experience with this place. It was disgusting it had a horrible smell. Light switches were black. Left with an almost empty box of Kleenex. The trim on the bathroom was destroyed. The shower was dirty and has looked like it has not been cleaned in forever ever. The kitchen sink still had food in it. The lights on the upstairs bathroom were completely full of brown, goop and dusty. The beds sheets looked like they were not washed. There were crumbs on the sheets and black stains. The kitchen chairs were all full of white stains. The fruit bowl in the kitchen had crumbs in it. The pool had a dirty sock, it was a white sock that was completely black. The registers were Full of black stuff. To say the least this place was disgusting. I would never recommend anybody stay at this place. Here are just a couple of the pictures I got.

Timothy P.

I am leaving 4 Stars because of the overall price we paid for a family of 5 (+ pooch)- about $125 a night with fees etc. For that price it's a bargain. I wouldn't say it is a "vacation club," more like a simple townhouse. Our 2-story unit had 2 rooms, with 3 beds (Queen, 2 Twin) & a sleeper sofa. So we were comfortable. Nothing fancy, but clean. There is 1-1/2 bathrooms & small kitchen. Everything was there to prepare meals; pots/pans, dishes, glasses & cups. Also 5-cup coffee machine & toaster. There is also a dining room. A big plus is they allow pets. It had everything we needed except for a laundry room, but there is a community laundry room (we didn't use it).

We weren't on a vacation, but spent 2 nights there and it was very quiet. I actually got 8+ hours of uninterrupted sleep. That being said, I was in the upstairs master bedroom which faces the front. My daughter slept in the room with the 2 twin beds, which faces the back. There is a small retaining wall where the back yard ends. On the other side was a big street and my daughter said the noise from passing cars was a bit of bother, but if you put kids in that room, I am sure it wouldn't be a problem. I think the windows were single-paned, hence not that quiet, from that 2nd bedroom.

If you golf, this would be nice as it is in Indian Palms Country Club. There is a restaurant as well, but we didn't go there, so I can't really rate it. There is a heated pool close by. We didn't use that either, but a plus if you have kids.

The staff there were all friendly and helpful, from the staff manning the office, to the security at the front gate. So kuddos to them!

There are markets, pharmacies, restaurants within a mile or two from the Country Club. Overall, the place fitted our needs just about perfectly, and for the price, unbeatable!

Ralph L.

I enjoyed my stay! The cleanliness and the property's maintenance was excellent! The staff service very good especially Ericka who assisted in our check-in and check-out ; making the transition professionally positive! Thank you Ericka!