Hilton Grand Vacations Club Palm Desert - Palm Desert, California

rogerinretirement

This property has an abundance of pools, various room types, and the grounds are immaculate. We find the location to be very convenient to all of the places we enjoy visiting. If you're a golfer, which I'm not, this place is right next door to a great public course, Desert Willow, that actually has two 18 hole courses. Front desk folks and maintenance folks are very friendly and prompt to fix any issues that might arise. We love coming here every year to escape colder weather at home and enjoy the warm sunshine.

John L.

Back for umpteenth visit to Hilton Grand Vacation Club Palm Desert (formerly Embarc Palm Desert). Well appointed units with everything one needs. Great facilities with multiple pools (adult and family), jacuzzis, tennis courts, pickle ball court, and game room. Great staff who will help you with anything. Well located in Palm Desert - close to grocery stores (Ralph’s 10 minute walk away) and surrounded by golf courses. I love this facility and will be back soon.

Marcel G. (. M.

Great room. Outdoor shower. Fireplace on the balcony was a nice touch. Beautiful, but a bit isolated. If that's what you're into, it's great. There's a golf course.

Shea R.

Within 10 minutes of being there our feet were completely brown/black from the floors. Not sure the last time they were cleaned.
Cleaning all around seemed very subpar and for the $$$ there is no reason I should have to get on my hands and knees and clean the floor upon arrival.

The rug in the living area was also matted and nasty feeling on our feet.

*photo is well into my cleaning when I was almost done and I just had to document how disgusting the floor was

V P.

When the cleaning lady came we had put our private items away with a pin on top… the pin was moved after she was done cleaning. There was no need for her to go anywhere near the box and the pin only could have been moved if she opened the box!

Garry K.

The accommodations are a gem in the desert. It's a new Hilton Grand Vacation facility that is small related to the average size of HGV places, but it is very quiet and personal. There are family and adult sections that make it even more convenient. The pools are very nice with large hot tube pools as well. The outside shower feature was a nice surprise. The old Embarc features had a lot of nice touches. We went to the sales pitch event, and we were not happy with the senior person there trying to close the deal. Even though we were already owners. The locational and the facility is great.

Pat V.

I just went there for a presentation. So I didn't really see much of the resort or rooms. But what I did see seemed fairly upscale. I usually stay directly in Palm springs. So the location while not that far seemed a bit remote to me.

bee T.

The hotel and pool were clean. The staff was friendly. Our room was very small and was outdated. It was not the caliber I would expect from a Hilton.