Chick-fil-A - Dothan, Alabama

Address: 1905 E Main St, Dothan, AL 36301.
Phone: 47922498.
Website: chick-fil-a.com.
Specialties: Chicken restaurant, Caterer, Fast food restaurant.
Other points of interest: Outdoor seating, No-contact delivery, Delivery, Drive-through, Takeout, Dine-in, Great coffee, Breakfast, Lunch, Dinner, Solo dining, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Coffee, Healthy options, Quick bite, Breakfast, Lunch, Dinner, Catering, Counter service, Dessert, Seating, Restroom, Casual, Trendy, Groups, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Good for kids birthday, High chairs, Kids' menu, Free parking lot, Free street parking, Parking, Dogs allowed outside.
Opinions: This company has 1868 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Chick-fil-A

47922498

Chick-fil-A is a popular chicken restaurant that specializes in delicious and affordable meals for all occasions. You can find this establishment at Address: 1905 E Main St, Dothan, AL 36301. The restaurant is known for its exceptional service, and its commitment to providing high-quality food that is fresh and flavorful.

At Chick-fil-A, you can enjoy a variety of meal options, from breakfast, lunch, and dinner. Some of the restaurant's specialties include chicken sandwiches, nuggets, salads, and wraps. The menu also features healthy options, such as grilled chicken and fruit cups, making it an excellent choice for those who are health-conscious. Additionally, the restaurant offers great coffee, desserts, and a kids' menu, making it a perfect spot for families and solo dining.

One of the unique features of Chick-fil-A is its accessibility. The restaurant has a wheelchair-accessible entrance, parking lot, and restroom, making it easy for everyone to enjoy their meals comfortably. Moreover, the restaurant offers outdoor seating, delivery, drive-through, takeout, and dine-in options, providing flexibility for customers with different preferences and needs.

Chick-fil-A is also a great option for catering. Whether you're planning a business meeting, a family gathering, or a social event, Chick-fil-A has a variety of catering options that can accommodate your needs. From trays of chicken nuggets, sandwiches, and salads to boxed lunches and party packs, Chick-fil-A's catering service is an excellent choice for any occasion.

The restaurant has received many positive reviews from its customers. With 1868 reviews on Google My Business and an average rating of 4.6/5, Chick-fil-A is highly regarded for its delicious food, exceptional service, and convenient location.

Reviews of Chick-fil-A

Estelle Brock

1/5

I wish to express my disappointment regarding my recent dining experience. Tonight, I ordered an 8-piece grilled nugget meal for my teenager, assuming the nuggets would be of standard size. However, upon opening the container, my daughter remarked that there seemed to be very little inside. I approached the counter and spoke with Erin, a staff member. I politely asked if the order appeared correct, to which she confirmed it was. I then requested a refund and expressed my interest in ordering a different, more substantial chicken meal instead. Unfortunately, Erin declined my request, stating that the order was correct and thus would not process a return.

I left feeling disheartened by the interaction, questioning why a simple return couldn't have been accommodated, possibly with manager approval. Attached are photos illustrating that several of the eight pieces were less than an inch long, which I find concerning given the cost of $9.55 for what amounted to approximately 2-3 ounces of chicken.

In situations like this, prioritizing customer satisfaction and handling concerns with empathy and flexibility are paramount to maintaining positive customer relationships. It might be beneficial for Erin to consider a customer service refresher course to ensure future interactions are handled with the professionalism and courtesy expected in such situations.

Dustin C

5/5

Great food and great service. Never had a bad experience at this chick fil a. Only bad thing is the food is so good, it's always packed?

Destiny Blackmon

1/5

I went to through the drive-thur to get my order the person passed me my drinks and drank wasted everywhere all in my car and the lady didn't offer to give any napkins for me to clean it and she didn't even apologize I will not be ordering from this side of town again! The food was cold and I waited 15 mins after I was told waiting on fresh food I would give 0 starts if I could

Gena Johnson

5/5

I love the catering menu. It’s always ready for the time I’ve requested on the app and I love that I’m able to get everything needed to serve small and large groups for lunch and learn events or office meetings- even dessert - the cookies are awesome!
It always looks great, tastes great, and who doesn’t love Chick-fil-A?

Erin Martin

5/5

This is a great location! The employees are friendly (Oliver was our cashier and was top notch) and you can tell they’re all working hard to keep things running smoothly and staying clean. Well done!

Susan Guettler

5/5

Great playground (indoor) and quick accurate orders. It’s Chikfila, of course! Very clean too!

Julian Miller

5/5

Great food. Amazing atmosphere. Chick-fil-a is always top-tear. I had a great lunch experience. It is suggested to go here.

BlueMarvel42

5/5

Best fast food their professional and courteous something you don't see in too many fast food places these days