Blackbird Inn and Finch Guest House - Napa, California

Jared P.

Rooms and location were great, but when it comes to service "cheap" is the first word that comes to mind. The room was comfy and quaint, the locations is walking distance from everything, but the staff don't know what they are doing. Ever pay $300 a night and get toast with two tablespoon of microwaved eggs on top and 3 strawberries as breakfast (on Valentine's Day)? Ever be told to get out or a $50 charge for each additional 30 minutes after checkout will be levied, mind you this is a 8 bedroom place and the 1 maid showed up at noon, 1 hour after checkout, with check-ins being at 3pm. They waited and charged us double for handing them the keys at 11:28am. The staff was the main issue. Cheap food, service, nickle and dime you, also all the rooms are the same size but they are hundreds of dollars apart in price. You can find a better place.

Edit: And now they are lying in their response. They waited to charge us, I watched the receptionist do it because I had to walk past her 3 times with the bags, also no help. We and our stuff was out of the room, she sat there with her coffee, pulled up my file a few minutes after the late charge time and charged us, without checking. Also they literally took my gf's ONE egg scramble toast and said "we'll microwave you a new one, give us 5 minutes" because it was so cold. All of there rooms are the same size too, there is a schematic on the second floor, don't pay for the "big ones". Maybe you should have done your job right and just not overcharged us. I also watched the maid drive up and park next to me while we were packing up. Yeah she was not on site.

Diana D.

We came to Napa to pick up our beloved dog’s ashes from a place nearby and decided to stay the night. The trip had somber moments but my husband and I were very pleased with our stay here and plan to stay here again in the future under happier circumstances. The staff were very friendly, the food was good, the house is beautiful, our room was great, the bed and pillows were comfortable and the location is pretty amazing. Downtown starts on the next block of 1st street so we were there in no time. It was great to be able to leave our car parked and just walk over and not worry about parking and were able to enjoy wine and walk back. There was a mixup with the breakfast times and it was totally out my fault, I wasn’t thinking straight when we got there but the person who was doing breakfast the next morning was very understanding and kind about it.

Valerie R.

My 3- night stay was made incredible because of the location, and due to the other pleasant guests (now friends) staying at the Blackbird Inn & Finch Guest House. ||The staff who served breakfast each morning were slightly helpful, but not unpleasant. Nicole Titus, manager, is inappropriate and unprofessional. As I’m writing this review, I was told by Nicole to write it, after I mentioned to her that I would not want to leave it based on her inability to understand my point of view regarding a fee I was charged for a towels covered with my clean ingredient makeup (I’ve been using Ilia brand for years and it washes out of other towels at other establishments, and my own towels). I was never charged a fee anywhere else, except at this place. Martha, assistant manager, was approachable about the situation. ||On the first night, regarding the room, I noticed that the TV and the fireplace screen was covered with streaks, and the mirror in the bathroom and the mirror on the closet door were covered with streaks. The patio furniture was dusty. Also, I noticed cobweb’s in some areas. I received prompt service from Martha to help me turn on the fireplace. The breakfast and happy hour each day is 3 stars out of 5. And the pillows, bedding, and mattress are average.

Alex K.

We just spent 4 nights here for our honeymoon and the entire experience was wonderfully amazing. We ended up arriving much earlier than anticipated and Nicole at the front desk was so accommodating. They let us drop our bags and watched them while we explored downtown until the room was ready. The building itself is gorgeous, so much detailed woodwork and beautiful stained glass. It felt homey yet very elegant. The breakfast every morning was fresh, well thought out, and delicious. The daily wine and charcuterie board offerings in the afternoons were a delightful touch and we enjoyed getting to chat with other visitors. We stayed in one of the king suites and the room was clean, well appointed and had a balcony that felt like our own private garden oasis. We highly recommend this establishment, the staff were thoughtful and kind, the amenities were abundant, and you are literally a 5 minute walk from everything downtown Napa. Thank you Blackbird Inn, you helped make our honeymoon unforgettable!

JudyandLorenzo

We stayed 3 nights and had a great stay. We liked the charm of antique furnishings. It was within walking distance to restaurants and shops in town. They had nice breakfasts, cookies and soft drinks all day, and a complimentary wine hour from 5-6 pm. Martha, the assistant manager was awesome as she helped a with our queries and assisted to book a wine reservation for us. The rooms were spacious and well appointed with the niceties you would find at a small boutique hotel. We will stay there again next time we are in Napa, for sure!

Todd G.

We stayed 2 nights at the Blackbird Inn in Aug 2024, the service was fantastic. The staff went out of their way to make sure we had everything we needed, the breakfast and happy hour were both fantastic. The location was close to downtown with great access to area attractions. I highly recommended Blackbird Inn

Phillip J.

What a charming place. It felt like staying with friends. There is a daily happy hour with a charcuterie board and a choice of 2 or 3 wines. Beverages are available (free) throughout the day be it coffee or sodas as well a home cookies. The breakfasts are a nice portion to get you ready for your day of wine tasting. This was a nice find and we would stay here again.

Rebecca N.

Very comfortable, cozy and homey inn. Clean, beautiful craftsman style building, attentive service. Only issue was difficulty with the old-fashioned locks and keys.