ampm - King City, California

Christina

Inaccurate pricing. The store puts sale labels that it won’t honor. The deal was $2 Cheetos if you buy Lays and the sign was posted at a rack of chips. The store attendant says it’s actually not for the chips that it’s posted at, just the smaller chips. Why put it at that section then? She then says the promotion was from May. It’s October. It’s been in the wrong place for 5 months?! Horrible customer service, illegal. And by law, a misdemeanor. She removed the sticker but I got a photo. I’ll be writing to consumer protection agencies.

DJ

Got here at 12:15 AM, to an allegedly open 24 hr am/PM, to use the restroom. Doors were locked and a man with red hair, within the convenience store, shook his head "no" and refused to open the door. That is terrible customer service when people are in need of a facility while trying to get home.

L A.

Zero Stars. Got here at 2.45AM, to an allegedly open 24 hr am/pm and the doors were locked. Who is the man with red hair? He is rude and shook his head "no" and refused to open the door. There was anither guy aswell. Very DISAPPOINTING.

Thomas M.

I chose to stop at this location to charge my electric vehicle. When I arrived, a non-electric Mercedes was parked in front of the charger. I waited a few minutes for someone to come out and move it. It turns out it belonged to an employee and not a customer. The employee was alone so could not leave to move the car. She said she could move it in 5 minutes. 17 minutes later when I returned from grabbing a coffee, it was still there. I went somewhere else.

Edit: The number provided in all of these responses is a generic BP customer service number. They ask you to repeat all of the information already in your comments and already tagged to the location. I'm guessing it's a bot responding to the comments.

Andreas C.

i visited this location on Tuesday august 10th 2021 at 430pm. i visit this location a lot and each and every time the receipts do not print at the pumps and you must go inside to get your receipt.

i went inside and there was a long line. i waited, and provided my pump number and gas purchase total to make it easier for the clerk to find my receipt.

when it was finally my turn, i accidentally gave the wrong pump number (9 instead of 10) and the clerk said that he didn't find that total on that pump. he didn't offer any other solution/help me determine what pump i was at, so all i could do was go back and see what pump i had used.

after i came back inside, i then had to wait in the long line again until i finally got my receipt. i asked for a manager and the clerk said the manager was not on duty.

you guys need to stop being lazy and refill your receipt tape, and you need to provide better customer service. i shouldn't have to wait in the long line twice when i knew my exact total. the clerk could have called me to the front of the line after i had determined my pump, or he could have helped me find the pump himself since i gave him my exact total.

please have a manager get back to me asap. i have submitted complaints via the online form. if i am not responded to then i will begin to reach out to regional and executive level people at the company.

thanks

William M.

I get gas at AmPm all the time, every time I try to get a receipt the pump is out paper, so I have to walk all the way in to get a receipt from cashier. Simple problem to solve. I hope management addresses this issue.

Alex Q.

They have clean bathrooms as well as Too Much Good Stuff, but it's still just an AMPM.

Rodney G.

I get fuel here every other day for years , I used to get a receipt at the pump but haven’t in a few months ! I have to wait in line inside the store! Waisting my time. I need receipts for my business !