Fairfield Inn & Suites Phoenix South Mountain Area - Phoenix, Arizona

Fairfield Inn & Suites Phoenix South Mountain Area

The Fairfield Inn & Suites Phoenix South Mountain Area is a highly recommended hotel located at 15221 S 50th St, Phoenix, AZ 85044. This establishment is renowned for its exceptional services, making it an ideal choice for various occasions such as business meetings, weddings, and personal getaways. The hotel can be reached by phone at 08564983 or through their official website at marriott.com.

Specialties

Specializing in hotel accommodations, meeting planning services, and wedding venues, the Fairfield Inn & Suites Phoenix South Mountain Area has earned a reputation for excellence in all three areas. Their dedication to providing top-notch service has made them a popular choice among both business and leisure travelers.

Location

Situated in Phoenix, Arizona, the hotel is strategically located near various attractions and points of interest, making it an ideal base for exploring the area. The hotel's convenient location ensures that guests can easily access the city's main attractions while enjoying the comfort and relaxation that the hotel provides.

Customer Reviews and Opinions

With a total of 12 reviews on Google My Business, the Fairfield Inn & Suites Phoenix South Mountain Area has received an average rating of 2.9/5. Many guests have praised the hotel for its excellent staff, particularly mentioning the breakfast manager, Marshall, and the general manager, Aria. These dedicated staff members have been described as kind, contagiously positive, and deserving of their leadership roles. The hotel's commitment to providing a positive and welcoming atmosphere has resonated with many guests, making it a highly recommended choice for those seeking a memorable stay in Phoenix.

Final Recommendation

👍 Reviews of Fairfield Inn & Suites Phoenix South Mountain Area

Annie B. (.

5/5

Such an excellent experience for the 4 day music trip spent here. Every staff member was fantastic and especially the breakfast manager, Marshall, so kind and contagiously positive, as well as the new general manager, Aria, deserving of the leadership role. Highly recommend.

Jenn Q.

1/5

This was a terrible stay. I booked a king bed suite with a sofa bed. We arrive and in the lobby a guest was concerned about his reservation that he was supposed to have but didn’t. A nearby hospital had confirmed it but apparently, there was no reservation for him. Two male managers/owners who knows, were cluelessly staring at a computer and ultimately let the guest know they didn’t have a reservation for him. Next I check in. I ask if there are linens in the room for the sofa bed my reservation said 4. Front desk lady didn’t know. I was then told linens were in a closet by who I assume was a manager. We check in and we are in a handicap accessible room with a giant open shower with no shower curtain. This would be great if we needed an accessible room with a roll in shower but we did not need this. There is no closet with no linens for the sofa bed. I go downstairs to request them from the front desk. She is hiding in some office. A man who I assumed is a manager or owner asks what we need. I said a full set with two pillows for the sofa bed, He gets on the phone. As we are waiting my son steps on a screw in the middle of the floor of our room. A light bulb isn’t working in the bedroom. We have to ask again for linens. They said they were trying to figure out what room to take them from. Finally they show up. There is one pillow. I had to request again, we need two pillows total. Our reservation says 4. Why would we be stuck in a handicap accessible room with no linens. Is the suite advertised and you actually get the handicap room as your “suite” because it is bigger? It felt like we were staying at a hospital. You can hear every car on the freeway and people below you. There was also no toilet paper holder in the bathroom. Even a $75 hotel room has a toilet paper roll holder. Considering the check in process, inability to place 4 of us in an appropriate room, screw on the floor that my son stepped on, no extra linens in the room, handicap accessible considered a suite, wide open shower with no curtain or privacy because it is handicap accessible, light bulb out in the bedroom, loud freeway and sounds below, no toilet paper holder in the bathroom, strange management, one trash can in the room, this was a 1/10 stay. It was as if the managers/ owners were brand new and had absolutely no idea what was going on. If I could rate 0 I would. Only plus was the bed linens were clean. Overall I cannot believe I spent over $200 for this room and canceled an upcoming stay in March. I will definitely not recommend this location and will be sharing our experience. A refund is in order for this terrible stay however I am aware this will not happen. Biggest rip off. Don’t book.

Zaylo

5/5

I love this location, everything you need is here. I have stayed here a couple of times. This afternoon, I was greeted by this young lady behind the desk. She greeted me with a big smile and a very pleasant welcome as I entered the hotel.
Her name is Aira, she works the front desk with style and a very pleasant welcoming attitude. I stay in Marriotts all over the world. I must say she is the best.
Thank you Aira, great job!!!

Amin V.

5/5

My Fiancé and I stayed here for a night. The front desk people were very kind and sweet. Our rooms were clean and very comfortable as well!

Da D.

1/5

No room upgrades even though premium rooms are available, dirty desks, large wasted areas in the room.

Andy N.

1/5

Stay away from this one!!!!! Showers that never got hot water, lousy breakfast and desk employees that didn’t have a clue!!

Kiara L.

4/5

This was my first time staying at this hotel. Upon checking in, I had problems unlocking my room. The sensor kept flashing red. I went downstairs to get the keycards replaced.
The same thing again, more flashing red lights. Finally I requested my room to be changed to a different one. It seems the sensor from that room was not working properly.
Overall, my stay was pleasant. The location of this hotel is convenient, near many store and shops.
This hotel used to be a different one, and was recently taken over by Marriott.

Joe P.

1/5

It's haunted and great!